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CALENDAR

8 – 14 Septembre 1997
Telecom Interactive ’97
Palexpo – Geneva, Switzerland
hosted by the International
Telecommunication Union (ITU)

11 September 1997
GTWN Meeting

29 Sept. – 2 Oct. 1997
IC Annual Conference
Regent of Sydney Hotel
199 George Street
Sydney, Australia
hosted by Telstra

1 October 1997
GTWN Power Breakfast
27 – 28 October
IIC Telecommunications Forum
Intelsat Headquarters
Astrain Room, 7th Floor
3400 International Drive
Washington D.C. – USA

10 – 14 January 1998
Pacific Telecommunications
Council Conference
Honolulu, Hawaii

ITU Telecom ’99
GTWN Award for
“Innovation and Impact in Global Telecommunications”
Geneva Switzerland

CONTENTS

Editorial
GTWN Moving Forward into the 21st Century
GTWN Power Breakfast in Singapore
Interview with Marie-Monique Steckel from France Telecom
GTWN Powerbreakfast in New Orleans
Customer Care

Mentoring (2)

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